Helpdesk and Support
Friendly knowledgeable IT Support personnel, ready to assist your day to day operations.
Don't sweat the small stuff, prompt IT Desk Support can make your operation cleaner, faster and more efficient
- Always Available
Either by Phone or Email, your Support Tickets are handled by professionals, guaranteeing your solution is under way.
- Scalable
From minor Desktop hiccups to Server Critical Events, we got the right staff ready to tackle your technical emergency.
- Need on site support?
We can schedule an On Site Visit an receive a proper assessment and solution to your issues.
ALREADY HAVE A SUPPORT SYSTEM IN PLACE BUT NEED HELP?
We Integrate and Extend
We seamlessly integrate with your support procceses and protocols, we can be an extension to your Support Staff.
We can receive and process Support Tickets directly from your Ticketing System. We scale in our own technical infrastructure, or you decide how tickets are routed and solved, we are here to help and assist.
DON'T HAVE A SUPPORT STRATEGY YET?
We Design and Implement
We'll Design and Deploy a fully optimized working IT Support Department for you.
We would help you architech an efficient IT Support Department workflows, Implement Knowledge Base and Ticketing Systems, as well as technical training is available.
